Bill Pay 

Pay Online: The convenient and efficient way to pay your bill is to log on to Mass General Brigham Patient Gateway. You can see the current status of all open patient balance and payments are immediately posted to your account.

Call(617) 726-3884 (8:00 a.m. - 4:30 p.m. EST)

Mail: Send a check or money order to Mass General Brigham:

Mass General Brigham
P.O. Box 418393
Boston, MA 02241-8393

Online Bill Pay

For general questions about your Mass General Brigham Urgent Care bill, please email A representative will respond during normal business hours. 

For more information about Mass General Brigham billing, please visit the Mass General Brigham website.

For visits before December 6, 2018

Pay Online: The convenient and efficient way to pay your bill is online through our secure system. Pay bill online here.

Call: (844) 377-4199 (9:00 a.m. - 9:00 p.m. EST)



Patient Portal

As a patient of Mass General Brigham Urgent Care, you have access to the following services through Mass General Brigham Patient Gateway:

  • Pay your bill online
  • Access your medical records, lab and x-ray results
  • View/edit account information

Visit the Patient Portal

Mass General Brigham Patient Gateway Support



Your Rights and Protections Against Surprise Medical Bills

When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.

When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, such as a copayment, coinsurance, and/or a deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a health care facility that isn't in your health plan's network.

Read more about your rights and protections against surprise medical bills.